Pay for Wellness with HSA/FSA
LifeRx Wellness in Willis is now a TrueMed partner. Use your HSA or FSA account to pay for recovery and longevity services using pre-tax dollars—it’s like getting an instant 30% discount.
Qualify to save an average of 30% by paying with HSA/FSA.
Complete Health Assessment
Take a quick, private health survey. A licensed provider will review your answers to determine eligibility. If eligible, you’ll receive a Letter of Medical Necessity (LMN) within 1-2 days.
Make your purchase
Do not pay with an HSA/FSA card during checkout.
Submit for HSA/FSA reimbursement
If you qualify, you’ll receive an LMN and a guide on how to submit your purchase to your HSA/FSA administrator for reimbursement. Claims are typically paid out in 1-2 weeks.
How does using my HSA/FSA save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.
Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.
Who is Truemed?
At Truemed, we believe that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA/FSA spend on research backed interventions such as fitness, supplements, and health technology, we’re shifting healthcare spend toward true medicine.
Eligible Products
Discover the Ultimate 10 in 1 Wellness Device
Wellness Membership
Starting at $139 month
Red Light Therapy
Starting at $29
Common Questions
How does using my HSA/FSA account save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).
What are FSA and HSA accounts?
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Can I use my HSA/FSA at LifeRx Wellness
We do not recommend attempting to checkout with your HSA/FSA cards for compliance purposes. We strongly encourage simply transacting with your normal credit or debit card, and submitting for reimbursement as outlined above for the greatest likelihood of success.
Can I use my regular credit card at checkout?
Yes
What is a Letter of Medical Necessity, and how is this compliant?
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
Are there fees associated with using Truemed's services?
There is a small fee for using Truemed at the end of the qualification survey.
When should I use my FSA/HSA dollars?
You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
How long does it take for me to receive my Letter of Medical Necessity?
Customers will go through your normal refund process. Truemed will refund 50% of its fee.
One note: HSA/FSAs can sometimes have longer processing times than a normal bank. If a customer has not received a refund 15 business days after initiating, please direct the customer to reach out to their HSA/FSA administrator.
Customers may only request refunds directly from the merchant, not through Truemed.
Given the physical exchange of goods and differing refund/return policies, Truemed will always direct customers to complete refunds directly through the merchant
How should we handle disputes?
Truemed will notify the merchant of any disputes opened against them via Truemed via designated support channels, most frequently email, unless otherwise stated during onboarding.
Merchants are expected to provide all relevant context (emails, communications, receipts, etc.) in order to assist with accepting or countering disputes
Truemed and the merchant will collaborate to determine the best resolution path:
Accept the dispute
Issue a refund
Request additional information
Reimbursement FAQ:
How are customers reimbursed?
If an HSA/FSA card is used:
Customers do not need to do anything to be reimbursed. Customers are advised to keep their LMN and receipts in case they are requested by the IRS in the future
If a regular credit/debit card is used:
If eligible, customers receive an LMN and receipt from Truemed post purchase.
Customers must upload their LMN and receipt to their HSA/FSA portal in order to be reimbursed.
I dont have enough funds in my HSA/FSA account to reimburse the entire purchase. Can I still use Truemed?
Yes. You can still submit for partial reimbursement. For example: if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $40 paid for as normal).
Do I need to take Truemed's survey every time I make a purchase from LifeRx Wellness?
If you have already received a Letter of Medical Necessity for purchasing specific products from a merchant, you do not need to complete Truemed’s survey again so long as your Letter of Medical Necessity remains valid. Letters of Medical Necessity are typically valid for 12 months after they are first issued. You do still need to submit your receipts for reimbursement with your HSA/FSA administrator
