Privacy Policy

By submitting your information, you give LifeRx Wellness permission to contact you by text message, email, and phone regarding appointments, services, special offers, and wellness updates.

You understand that messages may be sent using automated technology, including automated text and voice systems.

Your consent is voluntary and not a condition of receiving services or making a purchase.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, date of birth, and password
  • Profile Information: Wellness goals, health interests, and preferences
  • Payment Information: Billing address, payment card details (processed securely through
    third-party payment processors)
  • Health Information: Wellness history, session notes, and progress tracking data (with your
    consent)
  • Communications: Messages, feedback, and correspondence with us or trained wellness team

Automatically Collected Information

When you use our Services, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, session duration, and interaction patterns
  • Location Data: Approximate location based on IP address (with permission for precise location)
  • Cookies and Tracking: Information collected through cookies and similar technologies

Information from Third Parties

We may receive information about you from:

  • Trained wellness team providing services through our platform
  • Payment processors and financial institutions
  • Social media platforms (if you choose to connect your account)
  • Analytics and service providers

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: Provide, maintain, and improve our wellness services
  • Personalization: Customize your experience and recommend relevant services
  • Communication: Send booking confirmations, updates, and service-related notifications
  • Payment Processing: Process transactions and manage billing
  • Customer Support: Respond to inquiries and provide assistance
  • Analytics: Analyze usage patterns and improve our platform
  • Marketing: Send promotional materials (with your consent)
  • Safety and Security: Protect against fraud and ensure platform security
  • Legal Compliance: Comply with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information with:

Trained Wellness Team

We share necessary information with trained wellness team to facilitate your booked sessions and provide personalized wellness services.

Service Providers

Third-party vendors who assist with:

  • Payment processing and fraud detection
  • Cloud hosting and data storage
  • Email and communication services
  • Analytics and performance monitoring
  • Customer support tools

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

  • Encryption of data in transit and at rest
  • Secure socket layer (SSL) technology
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Update

You can access and update your account information through your profile settings.

Data Deletion

You have the right to request deletion of your personal information, subject to legal and contractual obligations.

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or adjusting your communication preferences.

Cookies

Most browsers allow you to control cookies through settings. Note that disabling cookies may affect functionality.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Message & data rates may apply.

You may opt out of text messages at any time by replying STOP.

You may also opt out of email or phone communications by emailing us at Info@LifeRxWellness.com

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